In this digitized era of the 21st century, people are choosing to conduct their business over digital means and yet the matter remains that a (VoIP) phone is still an important device in the workplace. Why? Well, below are the reasons:In this digitized era of the 21st century, people are choosing to conduct their business over digital means and yet the matter remains that a (VoIP) phone is still an important device in the workplace. Why? Well, below are the reasons:
• Less cost: It costs less to set up than other devices as it is done through a standard phone provider.
• More features: The VoIP setups allows for more features like auto attendants, faxing, voicemail, voicemail-to-text, multi device soft phones and much more. It allows smaller organizations to be on par with bigger ones at least on this basis. So it levels the playing field a bit especially since each and every piece of communication is stored as data and can be easily retrieved if needed.
As a result, by using IP Phone Systems you are in essence converting your entire phone system to software which can be integrated with each other. This results in your phone becoming synonymous with Customer Relationship Management. So now coming onto the topic, let’s discuss PBX? Well, it stands for Public Branch Exchange and it is used to refer to the tech that any telephone provider uses to route calls. But PBX has some disadvantages:
• It consists of a large unit of hardware that has to be stored in site of work and had to be operated manually (but in recent years automatic operation has become possible).
• It was very costly for a company- as these are not only large but they also need special storage facilities and regular repairs. Also if the business needs to move then the process of unit transfer would be time consuming as well.
• These units are expensive in itself and the total cost of setup may run up to $5000.
But even with these disadvantages companies with a lot of phones and many employees can’t function without some kind of PBX tech.
Here is where Cloud PBX systems come in- as the name implies, it is based on cloud computing technology and so the data is stored and transferred over the internet rather than on a computer. So it gives access to PBX features but without the need for any such complicated equipment. It is like a virtual PBX so it means that all the routing services are done by the VoIP provider rather than an employee in charge of managing the PBX system in the workplace.
So Cloud PBX Solution Providers are the ones to look out for as they are the ones who are there to make life easier by giving your business a sleek alternative to the bulky traditional one.
In today’s world, communicating through means other than phones has become more widespread and accepted. This is because people are using other services like e- mails, text messages, messenger, WhatsApp and much more. Having all these services at the tip of your fingers might make it seem like going for a phone call is old and redundant especially since it involves regular balance input. But this should not be the thinking mentality and below we will discuss why but before diving into that, it’s important to know about a term:
IP PBX Phone Systems– It is a private branch exchange that switches up calls between Voice Over Internet Protocol (VoIP) users on local lines, all the whole allowing users to also share a fixed number of external phone lines. So a rudimentary IP PBX switches calls between a traditional user and a VoIP user or between two regular telephone users.
Now that we have got the term right, let’s dive into why voice is here to stay:
• Accessibility: Voice is always accessible and at the very least much more accessible than other services which depend on the internet and thus indirectly depend on a cell phone network for coverage. Attached to it is the fact that there are more phones than people in the world so calling someone would mean that the person will be jarred up to at least think about taking the call, but in case of other services of push notification or emails, the other person might just swipe it away and then forget all about it.
• You carry your work with you: Today’s PBX services and offerings make your phone much more than just a communication device since many services will allow you to take your office number with you in the form of an app. This will allow you greater flexibility to respond to clients and conduct business deals. Additionally, it would also make you much more accessible to your colleagues in case of an emergency or if they are developing something new and want your input. Thus, all this makes you look like an all round professional.
So in lieu of the above, Singapore Virtual Phone Numbers are one of the cheapest in the world with just $10 monthly rates. You can choose a number which will ultimately help you promote your business as well as assist you in getting much needed privacy from unwanted service calls. The services has received top popularity all over the world to minimize expenses on telephone calls from whichever end you use the facility just by paying a monthly rentals against the services. So, with booming Smartphone sales worldwide, voice calling is here to stay but it is definitely going to transfer into something bigger and better.
Direct Inward Dialling is a feature offered by telephone companies to be used in conjunction with their customer’s PBX system. Through DID numbers the telephone company distributes an array of telephone numbers associated with one or more phone lines. This system allows a company to assign a personal number to each employee, without a separate physical phone line for each, to connect to the PBX. This is how telephonic traffic can be divided up and managed more easily.
Singapore DID numbers are virtual numbers that allow you to route calls to your existing telephone lines. One DID number is able to route and process thousands of simultaneous calls to the desired extension numbers. With a DID number, a company can route calls to an unlimited amount of extensions, while only having to maintain one DID number. Direct inward dialling was created as a way to reuse a limited number of physical phone lines to calls to different published phone numbers. A company can use one DID to route all of their inbound calls.
There are several cost savings associated with DID numbers. For businesses that have multiple locations you can save money by investing in a single phone system by installing it at the main location. Utilizing IP technology and DID numbers, you can install IP phones at the remote locations and have DID numbers local to each location assigned to the dial tone at the main location. This eliminates the cost and maintenance of a PBX at each site and the associated monthly bills.
Nowadays time is money and callers want to reach their intended receiver as fast as possible. Callers do not like being placed on hold, listening to an automated attendant, or going through several option prompts to reach the person whom they are calling. Lots of callers do not know or remember the extension number of the employee. Allocating DID numbers to every employee, gives callers quick and direct access to each individual employee. Time spent holding for the call will be shortened, caller frustration will be minimized and telephone traffic will be managed more competently.
DID numbers can lower the labour costs by streamlining and reducing receptionists’ tasks. If a DID number is allocated to every employee, any caller may directly reach their intended party by simply dialling DID number of the employee minimizing the duties of a receptionist. Rather than answering every incoming call, the receptionist can attend a call only when needed by the incoming caller.
Some of the leading companies who have been competently providing VoIP phones, PBX systems and DID numbers in South East Asia have amassed a huge number of clients. One of these companies is Yeastar formed in the year 2006.
When you are opting for setting up your business in any sector, a clear and proper communication between your employees is essential and for this you have to ensure that your company has a strong communication system. There are number of companies providing wireless services for your company to thrive and you can seek these services to ensure that you have communication solution even overseas and your company would thrive when you have the latest communication technologies at your hand for your company to thrive. Here we are going to provide some overall introduction of the communication technologies that are becoming more and more important today.
The types of services
There are different types of communication services like the borderless international connectivity services, various devices like the IP phones, IP PBX, gateways and many more. Get inter office connectivity despite border restrictions through this particular technology. There are number of session border controllers as well which you can get through these companies. There are number of people who have a company which require such services and these kinds of services are majorly important for the MNCs. It is important that you have a complete idea about the different types of communication services that a provided by such companies in order to get a fair idea about what are essential for your company’s progress.
Why opt for the company?
While there are number of companies which are providing such services, the Singapore based borderless hub is one of the most notable company in the wireless communication sector. They have a number of service and solutions for large as well as smaller companies. The affordable rates and professional approach of these companies make them the perfect choice for your company’s needs. This is a major reason why this particular company is being chosen by more and more people across the world. They have very varied and consistent services and the reputation of the company is another major reason why they are considered better than others.
The discounts and rates
Depending on your orders the discounts and rebates are decided and you can rest assured that you would be getting very good rates for the communication services that you are opting for from them. There are varied rates depending on the equipments and the type of service that you are opting for. There are certain rebates for introductory packages and as a company; you can get the best value for the money that you are paying for the services.
There are number of companies providing wireless connectivity services across the world for commercial purpose. The borderless hub is one such company which is based in Singapore and is reputed enough
It is highly important that you improve the communication systems inside your office because this will ensure the success of your business. A good communications system will give you enhanced outputs since there will be a solid connection between your clients and you. When you incorporate hosted IP PBX into the core functioning of your system, you will be able to transform the workflow of your company in a well coordinated manner to assure good communication between your partners and your clients.
This article will highlight why you need to incorporate hosted IP PBX solutions in your business.
1. A clear and well coordinated connection is very important for the operational success of your business both inside and outside the office. Lots of telecommunication companies will provide this service. Earlier, companies had to rely on landlines and meetings for communication services. However, today we have Internet Protocol Private Branch Exchange or IP PBX which comes installed in telecommunication systems. This will remove your need for direct meetings and will allow organizing conferences with partners from different parts of the world.
2. These systems use VOIP, that is, Voice over Internet Protocol in your company’s phone lines. IP PBX will convert the audio analogue signals into a form of digital data which you can receive through the internet. Thus, in essence you will be able to get phone calls at free of costs. This will reduce your monthly expenses for telephoning. Thus Hosted IP PBX will save your company’s budget and give you more resources for generating profits.
3. IP PBX Phone Systems solution will replace your requirements for various different servers and multiple phone connections for your office. Thus you will end up saving space and reducing clutter from all the cables in your office. You will get a single server for your entire company and that will allow sharing information in a much easier, faster and efficient way.
4. Your hosted PBX service will give you the freedom to choose your IP phones. With these devices, you can make and receive calls from your computer also.
For Singapore Virtual Phone Numbers and the best IP PBX Phone Systems, you must visit Borderless Hub.
These are the broad reasons why you need to have hosted IP PBX solutions for your company. You will save up on money, reduce clutter in your office and improve the overall communication and information sharing system in your office. This will result in improving your workflow which will give you enhanced profits in the long run. Hopefully, now you will get one installed at the earliest and start improving on your company’s finances
What do you understand by Cloud? So, it’s a technology where data is stored & transferred over the internet rather than on a computer or any hardware. Cloud technology emerges from many years, but now days it’s popular among people due to the introduction of programs like MobileMe and the iCloud.
If you are running business and have multiple phones and many employees then it can’t function properly without the use of PBX technology. PBX solutionsmightbelittle bit costly for a company, because they are large, required special storage facilities, needed regular maintenance, and operated manually.
Now days, automatic PBX designed, they are able to operate automatically, without needed any operator, but these devices are expensive and complicated too. Mobility is difficult if you are moving to a new place;add or remove a phone line from premises thatcould be very costly and time consuming process.
Cloud PBX Solution Providers provide various facilities over the conventional lines:
• No onsite hardware needed
• Fast & free implementations
• No monthly contracts needed
• Free upgrades to new functionality
• 24*7 free support available
• Add lines later etc.
Cloud PBX Solution Providers provide you same high threshold of security, carrier-grade reliability, scalability and the most important voicequality—with the number of modern services including: text messages, unlimited calls, conferencing facility between multiple parties, mobility choices, frequent latest upgrades, and around-the-clock for customer support during any urgency.
Why go for Cloud PBX:
• Less costly than traditional one
• Maintain long distance calls
• Facilities like texting, conferencing & voice mails etc
• Simple to setup & use
• Particularly made for business to any scale
• Security & reliability built in
• 24/7 support
• Value to your business and affordable to everyone and many more to opt it.
What we can do with Hosted PBX? Hosted PBX Solution Providers offer you an alternative solution to your business that is quite cheap to your business.With the hosted PBX solutions, you can get access to all the phone lines features,all you can do it without any hassle and able to maintain an on-premise system.It will allow you to leverage affordable rates even in gaining local and global callsjust at a fraction of the cost of on-premise solutions.
• It’s simple
• It’s effective
• It’s affordable
• Local & global coverage
• Mobility• Convenience & Efficiency
• Call tracking
• Hosted call recording
• Call screening• Call barring
• Dial by name directory etc.
A complete call control platform for your effective business communication needs without any maintenance part. Managed PBX is really a cost effective solution without any upfront cost of equipment, installation & maintenance etc.
There are lots of Managed PBX Solution Providers; they will charge you a monthly fee, without any hidden charges. Charges will be according to the number of phones or lines so; it will suit for small and large businesses both. Service provider will installs and maintains all equipment at your own premise, if any extra configuration needed, updating, upgrading to new features, or any IT troubleshooting handled by service provider. With the help of managed PBX you can communicate without any uninterrupted calls.
If you have ever used IP PBX; then Managed PBX & IP PBX are identical, but a managed PBX have additional maintenance services within monthly fee.
Managed PBX Solution Providers provide some additional features:
• Trained IT staff to resolve technical problems.
• Experienced system admin to update/upgrade software
• Easy user control panel
• Business features
• Scalability to upgrade hardware as well as software for your company
MyPBX is good for up to 100 users within competitive prices along with unmatched stability and simplicity. It provides multiple combinations of telephony port interfaces, thus provides easy migration to VoIP. FreePBX is a web based open source platform and licensed under GNU that can be install manually. It is free to download and you can install onto your hardware that includes all basic elements of telephone system.
Why choose FreePBX:
• Secure & Reliable
• Scalable and flexible
• Powerful feature add-ons
• Fully Featured web GUI
• Global language support
• No license restrictions
• Native support of SIP, IAX, and ZAP
• Reduce long distance costs
• Route incoming calls based on time-of-day
• Create interactive Digital Receptionist (IVR) menus
• Manage callers with Queues
• Upload custom on-hold music (MOH)
• Search company directory based on names
• Backup and Restore your system
• Save audio recordings of calls
FreePBX is an all-in-one IP PBX and it is a flexible calling control system that improves your business communication as you grow. Now days it is in demand due to enhanced features:
• Call Conferencing,
• Call Forwarding and
• Unified Communications etc.
Everyone wants fast access and easy collaboration with employees and clients to enhance business productivity. IP PBX provides all collaboration tools available in a single platform –
• Presence &
Unlike MyPBX It is useful for users’ strength from 100-500,000 users along with fully distributed architecture. You will get benefitted of value-added services for advanced UCC. Don’t get bother about security part it will enhance intrusion security for secure transactions or communications.
Business communication plays important role in business process management. For every business, it should be a priority to bolster business communication with latest devices and communication instruments. For this reason, you need to acquire knowledge on FreePBX, if you have to manage a small business and you need to keep communicating with people related to your business or potential customers for your business. The benefits of having this type of modernized communication system are discussed in the following section of this article.
Better Customer Experience
With hosted PBX solutions, it is possible to provide better telephonic communication service to customers. The customers need to communicate with the businesses due to many reasons. They need help from different business departments. Moreover, most of the businesses work globally. Thus, customers have their own timing for calling to the businesses. With hosted PBX system, it is possible to transfer calls to call operators from the business headquarter easily. As a result, customers enjoy better treatments from the business, when they call with their queries.
Cost-effective Telephonic Communication
Telephonic communication via traditional telephonic systems is quite expensive. Not just small business, but large scale businesses cannot deal with such high amount of expenses. Instead of going for traditional telephonic system, they simply opt for hosted PBX so that overall process can get highly cost-effective. Saving cost or expenses is the most important thing for a business. To deal with high inflation, businesses need to adopt different technological incorporation. From this aspect, it is worthy to invest in cloud based hosted PBX system for communication.
Checking Call Data with More Perfection
Every business step should converge towards productivity. It is important to scrutinize various business processes to check productivity. Traditional method of communication via telephonic system is not productive. Moreover, it is difficult to gather data with such telephonic system. With hosted PBX, you can easily get important data regarding your telephonic communications with clients or customers and other people related to your business. It helps monitoring performance of sales team in a better way. As you have access to minute or precise data, it becomes easier to make more productive business decisions.
With Cloud PBX solution providers, you shall get advanced calling features. Not just simple voice calling, it can help to attain seamless video calling. It also gives opportunity to make conference calling so that more than one person can be involved for a virtual meeting. Business managers at different branches can easily talk to the business directors without moving to any specific place. This helps in smoother business process management. Internal communication of a business has to be made better for the overall betterment of the business. For effective or seamless business growth, it is more important than anything else.
In recent years, communication via telephone line has gained so much importance in our daily life that people can never think about it for a single day. These are useful everywhere particularly play important role in business or other official works. In such cases, Voice over internet protocol (VoIP) has enabled the overall functionality of enhanced communication in small business purposes. If reliable service providers can be chosen by the customers, this can save lot of money with the use of several VoIP plans. This is mainly because this newly adapted technology has given better CRM and in-house interaction as well.
A large number of VoIP service providers prompt their users for taking various plans and work with them. However, people can use VoIP adaptors, IP phones, PBX system, gateways that support SIP, along with VoIP. Many traditional service providers do not want to offer special services even occasionally and for this reason people mostly prefer using VoIP for making phone calls. Special services that are offered by VoIP providers include, inexpensive international calling, lower amount of monthly bill and data pack, which is relatively cheap rather than other large service distributors.
Advantages: Flexibility of small businesses is offered by them. Some unique features such as fax service (virtual), unified messaging helps them to develop their business in the competitive business market. Enhanced features like call forwarding, call waiting, three sides calling are also given by VoIP service providers to their customers. As several standard features are provided at completely an affordable costs for general customers, the need of using VoIP services has spread all over the world.
The main aim of most VoIP service providers is to focus on small or medium sized business. For them, they have built so many advancing features such as call queues; call monitoring, special ring service ‘follow me’, various reports and analysis of calls, voice mail services, other integration services of cell phones etc. As all VoIP gateways involve concealing, compression and decompression of fax and voice, control the signals and call routing, this acts as a converter, specifically between IP network and public switched telephone network (PSTN).
In current years, communication has become too much important for any kind of businesses, so choosing the most reliable and well known phone service provider is essential for the sake of the company and its growth. They must ensure guaranteed personalized services received by their clients, best follow-up and face to face interaction while using VoIP services. The reputed service providers always need to understand the overall nature of business, and serve their customers without any fear of losing their business in huge competitive market. Naturally this has increased customer’s expectation to get faster response with spending fewer amounts.
A large number of PBX manufacturers are now intended to move into the newly adapted IP based communication systems. They have stated to use those protocols which can directly communicate as well as integrate with several existing applications. This kind of phone systems are particularly based on Internet protocol and uses IP data networks in order to switch and route calls, handle various messaging. Advantages of using this IP based PBX are vast,
This always uses LAN: This kind of phone system, based on IP-PBX, always reside and use the existing LAN over a particular area in business or other purposes. PBX servers can work within short distance, thus signaling distance and latency are also short. However, these never depend on Internet or other networks.
Very low costs of operation: Purchasing own IP-PBX system is now more preferable to the users rather than taking advantages of VoIP routing. This lowers the overall costs by gradual uses over time. Hosted PBX solution providers give the opportunities to the customers for using these at a very low cost initially, but they gradually increase the amount over time by monthly subscription. Though, the overall rates are lower than VoIP.
Moving gets easier: As these are based on IP, they always behave like PCs and thereby move these phones from one connection to another gets easier for the users. Connect with the PBX servers can be done without any hassles.
Installation and configuration are easier: IP-PBX have now become very popular among the tech-savvy people, especially for those who have long term experiences in this field. No trouble is faced by the users during configuration and installation which can be a huge advantage of using these IP-PBX systems.
Unified messaging systems: These IP phone systems have the ability to listen and receive the messages from outlook inbox which also comprises several PDFs and help increase the overall productivity and communication. Business performances are helped by integrating with several unique applications such as CRM.
Remote extensions: All the users or employees can easily plug the extended connection of these IP phones with the internet.
Very simple management: The graphical user interface or GUI of IP-PBX is very easy to use and more user-friendly in comparison with the traditional PBXs. For this, easier addition and changes can be allowed by managed PBX solution providers, that makes this system more adaptive and satisfying.
Cost saving: Connecting these with the VoIP providers through SIP trunking save large amount of money. This reduces the phone bills mainly long duration or international calls.
Some other important choices: Major PBX manufacturers are now willing to focus mainly on the IP connectivity. However, some upstart companies, which build IP-PBX, offer less costs and also neutral hardware that have brought their business highly adaptive by the customers.