Category Archives: FreePBX

Voice Calling- Are we ready to bid it goodbye

In today’s world, communicating through means other than phones has become more widespread and accepted. This is because people are using other services like e- mails, text messages, messenger, WhatsApp and much more. Having all these services at the tip of your fingers might make it seem like going for a phone call is old and redundant especially since it involves regular balance input. But this should not be the thinking mentality and below we will discuss why but before diving into that, it’s important to know about a term:

IP PBX Phone Systems– It is a private branch exchange that switches up calls between Voice Over Internet Protocol (VoIP) users on local lines, all the whole allowing users to also share a fixed number of external phone lines. So a rudimentary IP PBX switches calls between a traditional user and a VoIP user or between two regular telephone users.

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Now that we have got the term right, let’s dive into why voice is here to stay:

• Accessibility:  Voice is always accessible and at the very least much more accessible than other services which depend on the internet and thus indirectly depend on a cell phone network for coverage. Attached to it is the fact that there are more phones than people in the world so calling someone would mean that the person will be jarred up to at least think about taking the call, but in case of other services of push notification or emails, the other person might just swipe it away and then forget all about it.

• You carry your work with you:  Today’s PBX services and offerings make your phone much more than just a communication device since many services will allow you to take your office number with you in the form of an app. This will allow you greater flexibility to respond to clients and conduct business deals. Additionally, it would also make you much more accessible to your colleagues in case of an emergency or if they are developing something new and want your input. Thus, all this makes you look like an all round professional.

So in lieu of the above, Singapore Virtual Phone Numbers are one of the cheapest in the world with just $10 monthly rates. You can choose a number which will ultimately help you promote your business as well as assist you in getting much needed privacy from unwanted service calls. The services has received top popularity all over the world to minimize expenses on telephone calls from whichever end you use the facility just by paying a monthly rentals against the services. So, with booming Smartphone sales worldwide, voice calling is here to stay but it is definitely going to transfer into something bigger and better.

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DID numbers:consolidating communication

Direct Inward Dialling is a feature offered by telephone companies to be used in conjunction with their customer’s PBX system. Through DID numbers the telephone company distributes an array of telephone numbers associated with one or more phone lines. This system allows a company to assign a personal number to each employee, without a separate physical phone line for each, to connect to the PBX. This is how telephonic traffic can be divided up and managed more easily.

Singapore DID numbers are virtual numbers that allow you to route calls to your existing telephone lines. One DID number is able to route and process thousands of simultaneous calls to the desired extension numbers. With a DID number, a company can route calls to an unlimited amount of extensions, while only having to maintain one DID number. Direct inward dialling was created as a way to reuse a limited number of physical phone lines to calls to different published phone numbers. A company can use one DID to route all of their inbound calls.

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There are several cost savings associated with DID numbers. For businesses that have multiple locations you can save money by investing in a single phone system by installing it at the main location. Utilizing IP technology and DID numbers, you can install IP phones at the remote locations and have DID numbers local to each location assigned to the dial tone at the main location. This eliminates the cost and maintenance of a PBX at each site and the associated monthly bills.

Nowadays time is money and callers want to reach their intended receiver as fast as possible. Callers do not like being placed on hold, listening to an automated attendant, or going through several option prompts to reach the person whom they are calling. Lots of callers do not know or remember the extension number of the employee. Allocating DID numbers to every employee, gives callers quick and direct access to each individual employee. Time spent holding for the call will be shortened, caller frustration will be minimized and telephone traffic will be managed more competently.

DID numbers can lower the labour costs by streamlining and reducing receptionists’ tasks. If a DID number is allocated to every employee, any caller may directly reach their intended party by simply dialling DID number of the employee minimizing the duties of a receptionist. Rather than answering every incoming call, the receptionist can attend a call only when needed by the incoming caller.

Some of the leading companies who have been competently providing VoIP phones, PBX systems and DID numbers in South East Asia have amassed a huge number of clients. One of these companies is Yeastar formed in the year 2006.

Looking for more effective business communication using PBX solution

A complete call control platform for your effective business communication needs without any maintenance part. Managed PBX is really a cost effective solution without any upfront cost of equipment, installation & maintenance etc.

There are lots of Managed PBX Solution Providers; they will charge you a monthly fee, without any hidden charges. Charges will be according to the number of phones or lines so; it will suit for small and large businesses both. Service provider will installs and maintains all equipment at your own premise, if any extra configuration needed, updating, upgrading to new features, or any IT troubleshooting handled by service provider. With the help of managed PBX you can communicate without any uninterrupted calls.

Features:

If you have ever used IP PBX; then Managed PBX & IP PBX are identical, but a managed PBX have additional maintenance services within monthly fee.

Managed PBX Solution Providers provide some additional features:

• Trained IT staff to resolve technical problems.

• Experienced system admin to update/upgrade software

• Easy user control panel

• Business features

• Scalability to upgrade hardware as well as software for your company

MyPBX is good for up to 100 users within competitive prices along with unmatched stability and simplicity. It provides multiple combinations of telephony port interfaces, thus provides easy migration to VoIP.  FreePBX is a web based open source platform and licensed under GNU that can be install manually. It is free to download and you can install onto your hardware that includes all basic elements of telephone system.

Why choose FreePBX:

• Secure & Reliable

• Scalable and flexible

• Powerful feature add-ons

• Fully Featured web GUI

• Global language support

• No license restrictions

• Native support of SIP, IAX, and ZAP

• Reduce long distance costs

• Route incoming calls based on time-of-day

• Create interactive Digital Receptionist (IVR) menus

• Manage callers with Queues

• Upload custom on-hold music (MOH)

• Search company directory based on names

• Backup and Restore your system

• Save audio recordings of calls

FreePBX is an all-in-one IP PBX and it is a flexible calling control system that improves your business communication as you grow. Now days it is in demand due to enhanced features:

• Call Conferencing,

• Call Forwarding and

• Unified Communications etc.

Everyone wants fast access and easy collaboration with employees and clients to enhance business productivity. IP PBX provides all collaboration tools available in a single platform –

• Voice

• Video

• IM

• Presence &

• Mobility.

Unlike MyPBX It is useful for users’ strength from 100-500,000 users along with fully distributed architecture. You will get benefitted of value-added services for advanced UCC. Don’t get bother about security part it will enhance intrusion security for secure transactions or communications.

The Plethora of Advantages of IP-PBX Solutions

A large number of PBX manufacturers are now intended to move into the newly adapted IP based communication systems. They have stated to use those protocols which can directly communicate as well as integrate with several existing applications. This kind of phone systems are particularly based on Internet protocol and uses IP data networks in order to switch and route calls, handle various messaging. Advantages of using this IP based PBX are vast,

This always uses LAN: This kind of phone system, based on IP-PBX, always reside and use the existing LAN over a particular area in business or other purposes. PBX servers can work within short distance, thus signaling distance and latency are also short. However, these never depend on Internet or other networks.

Very low costs of operation: Purchasing own IP-PBX system is now more preferable to the users rather than taking advantages of VoIP routing. This lowers the overall costs by gradual uses over time. Hosted PBX solution providers give the opportunities to the customers for using these at a very low cost initially, but they gradually increase the amount over time by monthly subscription. Though, the overall rates are lower than VoIP.

Moving gets easier: As these are based on IP, they always behave like PCs and thereby move these phones from one connection to another gets easier for the users. Connect with the PBX servers can be done without any hassles.

Installation and configuration are easier:  IP-PBX have now become very popular among the tech-savvy people, especially for those who have long term experiences in this field. No trouble is faced by the users during configuration and installation which can be a huge advantage of using these IP-PBX systems.

Unified messaging systems: These IP phone systems have the ability to listen and receive the messages from outlook inbox which also comprises several PDFs and help increase the overall productivity and communication. Business performances are helped by integrating with several unique applications such as CRM.

Remote extensions: All the users or employees can easily plug the extended connection of these IP phones with the internet.

Very simple management: The graphical user interface or GUI of IP-PBX is very easy to use and more user-friendly in comparison with the traditional PBXs. For this, easier addition and changes can be allowed by managed PBX solution providers, that makes this system more adaptive and satisfying.

Cost saving: Connecting these with the VoIP providers through SIP trunking save large amount of money. This reduces the phone bills mainly long duration or international calls.

Some other important choices:  Major PBX manufacturers are now willing to focus mainly on the IP connectivity. However, some upstart companies, which build IP-PBX, offer less costs and also neutral hardware that have brought their business highly adaptive by the customers.

The Essentiality of Marine VoIP While on the Sea

Unquestionably, jobs in marine are extremely esteemed, rewarding and prospective; however, those who are involved in marine professions know well how intense it is spending weeks after weeks or months after months in sailing on the ocean. Most significantly, since traditional communication systems typically don’t work on the sea voyages due to its unpredictable climatic condition or isolation, it is surely a good news that today’s generation are equipped with Marine VoIP Communications systems that help them keep in touch with their family people as well as office. When it comes to the massive maritime industries, it has been accepted that for crew members leave for the overseas and require spending prolonged period on the sea should be given the opportunity to talk to their families that help boost their working performance as well as undergo a quality lifestyle while on board.

In fact, enterprises involved in shipping business, tours and travels or other maritime activities of private or public nature now keep them prepared with veteran communication manager, network engineers and computer engineers and IT professionals to ensure secured and well organized communication system in course of off-shore voyage. Apart from assisting members to keep communication this is also vital for passengers who travel through waterways. This kind of communication is also important that ensure safety of passengers and crew members.

Communications managers, IT professionals and network engineers need to implement fast, reliable and secure communications system to monitor off-shore activities and provide immediate and clear instructions to ensure crew and passenger safety. Dependable on-board communication is essential to retain qualified marine engineers and other officials who are familiar to hangout with their loved ones and relations through social media pages as well as Skype or need support of online banking to ensure their account position during the time of sea voyage.

It is, therefore, companies associated with maritime project works should locate reliable nautical VoIP solution provider companies of reputation and knowhow to work on the seas. Vitally, all companies specializing in VoIP services are not fully equipped to ensure seamless communication services during sea transport. So, you should check the companies’ background and services before making a final deal. Distinguished VoIP solutions providers can provide its customers varies of package orders and help them to choose the right one that fits them best.

Always remember that superior performance oriented communication system is most essential to make sure that your staffs leave for the seas are well protected from any kind of major sea calamities. Many times they can also keep in touch with the nearest sea ports or other ships during the off shore period, which is possible only with especially designed communication devices. Numerous companies these days think obtaining services from Managed PBX Solution Providers who are specialist in the domain.

Storing Data over Clouds

Cloud technology has numerous applications in business as well as for consumers. During the mid 1990’s, the companies which were using point – to- point data circuits began using cloud technology for storing data as cloud technology was comparably cheaper and made for efficient use of bandwidth. We can say that the term cloud refers to drawing of abstract cloud by its programmers. Cloud is a symbol or tool marking the difference between a service provider and the responsibilities of the customer.

Cloud technology, unlike a ny other storage technology, allows one to access data from any device with the requirement of an Internet Connection.

Now what is PBX?

PBX is the abbreviated form of public branch exchange. It is the technology used by every telephone provider to route calls. Companies with multiple phones and a lot of interconnected phones as well as employees cannot function properly without a public branch exchange i.e. PBX.

So now coming to cloud PBX, we can state that it is actually based on cloud computing technology where data and information rather than being stored on a computer or some hardware storage disk, is actually stored over the Internet.

Cloud technology has been in the technological scene for many years but it is for the Cloud PBX Solution Providers that the Cloud PBX technology has become so popular among consumers. In recent years Cloud PBX has seen a varying and vast advancements, where PBX is made to operate automatically rather manually.

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Well how will a Cloud PBX work?

The working of a cloud PBX is very simple where it is first connected to the IP of one’s system or to that of one’s phone with a working Internet connection.
Another necessary element needed to use cloud PBX is a VoIP or other IP system, well most of the VoIP providers do not include any charge.

The openness of the FreePBX project allows users, resellers, enthusiasts and Partners to utilize the FreePBX System and to build robust communications solutions that are powerful but at the same time easy to implement and support the consumers and their activities.

Your personalized account becomes the key to access your cloud PBX, when one needs to transfer data from one device to another. This straightway means that your stored data is accessible by the user on any device with an active internet connection. The cloud PBX provider you choose is actually the one in charge of storing as well as managing all the data that has been transferred over cloud storage and thus PBX handles it. Multiple devices are involved in the process of securing and accessing data through such software and it gives access to multiple accounts over the common cloud PBX system.