Category Archives: IP PBX system

Why You Should Choose Cloud Based PBX Systems

In this digitized era of the 21st century, people are choosing to conduct their business over digital means and yet the matter remains that a (VoIP) phone is still an important device in the workplace. Why? Well, below are the reasons:In this digitized era of the 21st century, people are choosing to conduct their business over digital means and yet the matter remains that a (VoIP) phone is still an important device in the workplace. Why? Well, below are the reasons:

Less cost: It costs less to set up than other devices as it is done through a standard phone provider.

More features: The VoIP setups allows for more features like auto attendants, faxing, voicemail, voicemail-to-text, multi device soft phones and much more. It allows smaller organizations to be on par with bigger ones at least on this basis. So it levels the playing field a bit especially since each and every piece of communication is stored as data and can be easily retrieved if needed.

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As a result, by using IP Phone Systems you are in essence converting your entire phone system to software which can be integrated with each other. This results in your phone becoming synonymous with Customer Relationship Management. So now coming onto the topic, let’s discuss PBX? Well, it stands for Public Branch Exchange and it is used to refer to the tech that any telephone provider uses to route calls. But PBX has some disadvantages:

• It consists of a large unit of hardware that has to be stored in site of work and had to be operated manually (but in recent years automatic operation has become possible).

• It was very costly for a company- as these are not only large but they also need special storage facilities and regular repairs. Also if the business needs to move then the process of unit transfer would be time consuming as well.

• These units are expensive in itself and the total cost of setup may run up to $5000.
But even with these disadvantages companies with a lot of phones and many employees can’t function without some kind of PBX tech.

Here is where Cloud PBX systems come in- as the name implies, it is based on cloud computing technology and so the data is stored and transferred over the internet rather than on a computer. So it gives access to PBX features but without the need for any such complicated equipment. It is like a virtual PBX so it means that all the routing services are done by the VoIP provider rather than an employee in charge of managing the PBX system in the workplace.

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So Cloud PBX Solution Providers are the ones to look out for as they are the ones who are there to make life easier by giving your business a sleek alternative to the bulky traditional one.

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Voice Calling- Are we ready to bid it goodbye

In today’s world, communicating through means other than phones has become more widespread and accepted. This is because people are using other services like e- mails, text messages, messenger, WhatsApp and much more. Having all these services at the tip of your fingers might make it seem like going for a phone call is old and redundant especially since it involves regular balance input. But this should not be the thinking mentality and below we will discuss why but before diving into that, it’s important to know about a term:

IP PBX Phone Systems– It is a private branch exchange that switches up calls between Voice Over Internet Protocol (VoIP) users on local lines, all the whole allowing users to also share a fixed number of external phone lines. So a rudimentary IP PBX switches calls between a traditional user and a VoIP user or between two regular telephone users.

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Now that we have got the term right, let’s dive into why voice is here to stay:

• Accessibility:  Voice is always accessible and at the very least much more accessible than other services which depend on the internet and thus indirectly depend on a cell phone network for coverage. Attached to it is the fact that there are more phones than people in the world so calling someone would mean that the person will be jarred up to at least think about taking the call, but in case of other services of push notification or emails, the other person might just swipe it away and then forget all about it.

• You carry your work with you:  Today’s PBX services and offerings make your phone much more than just a communication device since many services will allow you to take your office number with you in the form of an app. This will allow you greater flexibility to respond to clients and conduct business deals. Additionally, it would also make you much more accessible to your colleagues in case of an emergency or if they are developing something new and want your input. Thus, all this makes you look like an all round professional.

So in lieu of the above, Singapore Virtual Phone Numbers are one of the cheapest in the world with just $10 monthly rates. You can choose a number which will ultimately help you promote your business as well as assist you in getting much needed privacy from unwanted service calls. The services has received top popularity all over the world to minimize expenses on telephone calls from whichever end you use the facility just by paying a monthly rentals against the services. So, with booming Smartphone sales worldwide, voice calling is here to stay but it is definitely going to transfer into something bigger and better.

DID numbers:consolidating communication

Direct Inward Dialling is a feature offered by telephone companies to be used in conjunction with their customer’s PBX system. Through DID numbers the telephone company distributes an array of telephone numbers associated with one or more phone lines. This system allows a company to assign a personal number to each employee, without a separate physical phone line for each, to connect to the PBX. This is how telephonic traffic can be divided up and managed more easily.

Singapore DID numbers are virtual numbers that allow you to route calls to your existing telephone lines. One DID number is able to route and process thousands of simultaneous calls to the desired extension numbers. With a DID number, a company can route calls to an unlimited amount of extensions, while only having to maintain one DID number. Direct inward dialling was created as a way to reuse a limited number of physical phone lines to calls to different published phone numbers. A company can use one DID to route all of their inbound calls.

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There are several cost savings associated with DID numbers. For businesses that have multiple locations you can save money by investing in a single phone system by installing it at the main location. Utilizing IP technology and DID numbers, you can install IP phones at the remote locations and have DID numbers local to each location assigned to the dial tone at the main location. This eliminates the cost and maintenance of a PBX at each site and the associated monthly bills.

Nowadays time is money and callers want to reach their intended receiver as fast as possible. Callers do not like being placed on hold, listening to an automated attendant, or going through several option prompts to reach the person whom they are calling. Lots of callers do not know or remember the extension number of the employee. Allocating DID numbers to every employee, gives callers quick and direct access to each individual employee. Time spent holding for the call will be shortened, caller frustration will be minimized and telephone traffic will be managed more competently.

DID numbers can lower the labour costs by streamlining and reducing receptionists’ tasks. If a DID number is allocated to every employee, any caller may directly reach their intended party by simply dialling DID number of the employee minimizing the duties of a receptionist. Rather than answering every incoming call, the receptionist can attend a call only when needed by the incoming caller.

Some of the leading companies who have been competently providing VoIP phones, PBX systems and DID numbers in South East Asia have amassed a huge number of clients. One of these companies is Yeastar formed in the year 2006.

Easy communication for your business through latest technologies

When you are opting for setting up your business in any sector, a clear and proper communication between your employees is essential and for this you have to ensure that your company has a strong communication system. There are number of companies providing wireless services for your company to thrive and you can seek these services to ensure that you have communication solution even overseas and your company would thrive when you have the latest communication technologies at your hand for your company to thrive. Here we are going to provide some overall introduction of the communication technologies that are becoming more and more important today.

The types of services

There are different types of communication services like the borderless international connectivity services, various devices like the IP phones, IP PBX, gateways and many more. Get inter office connectivity despite border restrictions through this particular technology. There are number of session border controllers as well which you can get through these companies. There are number of people who have a company which require such services and these kinds of services are majorly important for the MNCs. It is important that you have a complete idea about the different types of communication services that a provided by such companies in order to get a fair idea about what are essential for your company’s progress.

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Why opt for the company?

While there are number of companies which are providing such services, the Singapore based borderless hub is one of the most notable company in the wireless communication sector. They have a number of service and solutions for large as well as smaller companies. The affordable rates and professional approach of these companies make them the perfect choice for your company’s needs. This is a major reason why this particular company is being chosen by more and more people across the world. They have very varied and consistent services and the reputation of the company is another major reason why they are considered better than others.

The discounts and rates

Depending on your orders the discounts and rebates are decided and you can rest assured that you would be getting very good rates for the communication services that you are opting for from them. There are varied rates depending on the equipments and the type of service that you are opting for. There are certain rebates for introductory packages and as a company; you can get the best value for the money that you are paying for the services.

Summary

There are number of companies providing wireless connectivity services across the world for commercial purpose. The borderless hub is one such company which is based in Singapore and is reputed enough

Why should you get hosted IP box solutions for your company?

It is highly important that you improve the communication systems inside your office because this will ensure the success of your business. A good communications system will give you enhanced outputs since there will be a solid connection between your clients and you. When you incorporate hosted IP PBX into the core functioning of your system, you will be able to transform the workflow of your company in a well coordinated manner to assure good communication between your partners and your clients.

This article will highlight why you need to incorporate hosted IP PBX solutions in your business.

1. A clear and well coordinated connection is very important for the operational success of your business both inside and outside the office. Lots of telecommunication companies will provide this service. Earlier, companies had to rely on landlines and meetings for communication services. However, today we have Internet Protocol Private Branch Exchange or IP PBX which comes installed in telecommunication systems. This will remove your need for direct meetings and will allow organizing conferences with partners from different parts of the world.

2. These systems use VOIP, that is, Voice over Internet Protocol in your company’s phone lines. IP PBX will convert the audio analogue signals into a form of digital data which you can receive through the internet. Thus, in essence you will be able to get phone calls at free of costs. This will reduce your monthly expenses for telephoning. Thus Hosted IP PBX will save your company’s budget and give you more resources for generating profits.
nvr-8000-220x2203. IP PBX Phone Systems solution will replace your requirements for various different servers and multiple phone connections for your office. Thus you will end up saving space and reducing clutter from all the cables in your office.  You will get a single server for your entire company and that will allow sharing information in a much easier, faster and efficient way.

4. Your hosted PBX service will give you the freedom to choose your IP phones. With these devices, you can make and receive calls from your computer also.

For Singapore Virtual Phone Numbers and the best IP PBX Phone Systems, you must visit Borderless Hub.

Conclusion

These are the broad reasons why you need to have hosted IP PBX solutions for your company. You will save up on money, reduce clutter in your office and improve the overall communication and information sharing system in your office. This will result in improving your workflow which will give you enhanced profits in the long run. Hopefully, now you will get one installed at the earliest and start improving on your company’s finances

Advance features in cloud PBX solution

What do you understand by Cloud? So, it’s a technology where data is stored & transferred over the internet rather than on a computer or any hardware. Cloud technology emerges from many years, but now days it’s popular among people due to the introduction of programs like MobileMe and the iCloud.

If you are running business and have multiple phones and many employees then it can’t function properly without the use of PBX technology. PBX solutionsmightbelittle bit costly for a company, because they are large, required special storage facilities, needed regular maintenance, and operated manually.

Now days, automatic PBX designed, they are able to operate automatically, without needed any operator, but these devices are expensive and complicated too. Mobility is difficult if you are moving to a new place;add or remove a phone line from premises thatcould be very costly and time consuming process.

Cloud PBX Solution Providers provide various facilities over the conventional lines:

• No onsite hardware needed
• Fast & free implementations
• No monthly contracts needed
• Free upgrades to new functionality
• 24*7 free support available
• Add lines later etc.

Cloud PBX Solution Providers provide you same high threshold of security, carrier-grade reliability, scalability and the most important voicequality—with the number of modern services including: text messages, unlimited calls, conferencing facility between multiple parties, mobility choices, frequent latest upgrades, and around-the-clock for customer support during any urgency.

Why go for Cloud PBX:

• Less costly than traditional one
• Maintain long distance calls
• Facilities like texting, conferencing & voice mails etc
• Simple to setup & use
• Particularly made for business to any scale
• Security & reliability built in
• 24/7 support
• Value to your business and affordable to everyone and many more to opt it.

What we can do with Hosted PBX? Hosted PBX Solution Providers offer you an alternative solution to your business that is quite cheap to your business.With the hosted PBX solutions, you can get access to all the phone lines features,all you can do it without any hassle and able to maintain an on-premise system.It will allow you to leverage affordable rates even in gaining local and global callsjust at a fraction of the cost of on-premise solutions.
• It’s simple
• It’s effective
• It’s affordable
• Local & global coverage
• Mobility• Convenience & Efficiency
• Call tracking
• Hosted call recording
• Call screening• Call barring
• Dial by name directory etc.

The Plethora of Advantages of IP-PBX Solutions

A large number of PBX manufacturers are now intended to move into the newly adapted IP based communication systems. They have stated to use those protocols which can directly communicate as well as integrate with several existing applications. This kind of phone systems are particularly based on Internet protocol and uses IP data networks in order to switch and route calls, handle various messaging. Advantages of using this IP based PBX are vast,

This always uses LAN: This kind of phone system, based on IP-PBX, always reside and use the existing LAN over a particular area in business or other purposes. PBX servers can work within short distance, thus signaling distance and latency are also short. However, these never depend on Internet or other networks.

Very low costs of operation: Purchasing own IP-PBX system is now more preferable to the users rather than taking advantages of VoIP routing. This lowers the overall costs by gradual uses over time. Hosted PBX solution providers give the opportunities to the customers for using these at a very low cost initially, but they gradually increase the amount over time by monthly subscription. Though, the overall rates are lower than VoIP.

Moving gets easier: As these are based on IP, they always behave like PCs and thereby move these phones from one connection to another gets easier for the users. Connect with the PBX servers can be done without any hassles.

Installation and configuration are easier:  IP-PBX have now become very popular among the tech-savvy people, especially for those who have long term experiences in this field. No trouble is faced by the users during configuration and installation which can be a huge advantage of using these IP-PBX systems.

Unified messaging systems: These IP phone systems have the ability to listen and receive the messages from outlook inbox which also comprises several PDFs and help increase the overall productivity and communication. Business performances are helped by integrating with several unique applications such as CRM.

Remote extensions: All the users or employees can easily plug the extended connection of these IP phones with the internet.

Very simple management: The graphical user interface or GUI of IP-PBX is very easy to use and more user-friendly in comparison with the traditional PBXs. For this, easier addition and changes can be allowed by managed PBX solution providers, that makes this system more adaptive and satisfying.

Cost saving: Connecting these with the VoIP providers through SIP trunking save large amount of money. This reduces the phone bills mainly long duration or international calls.

Some other important choices:  Major PBX manufacturers are now willing to focus mainly on the IP connectivity. However, some upstart companies, which build IP-PBX, offer less costs and also neutral hardware that have brought their business highly adaptive by the customers.

Storing Data over Clouds

Cloud technology has numerous applications in business as well as for consumers. During the mid 1990’s, the companies which were using point – to- point data circuits began using cloud technology for storing data as cloud technology was comparably cheaper and made for efficient use of bandwidth. We can say that the term cloud refers to drawing of abstract cloud by its programmers. Cloud is a symbol or tool marking the difference between a service provider and the responsibilities of the customer.

Cloud technology, unlike a ny other storage technology, allows one to access data from any device with the requirement of an Internet Connection.

Now what is PBX?

PBX is the abbreviated form of public branch exchange. It is the technology used by every telephone provider to route calls. Companies with multiple phones and a lot of interconnected phones as well as employees cannot function properly without a public branch exchange i.e. PBX.

So now coming to cloud PBX, we can state that it is actually based on cloud computing technology where data and information rather than being stored on a computer or some hardware storage disk, is actually stored over the Internet.

Cloud technology has been in the technological scene for many years but it is for the Cloud PBX Solution Providers that the Cloud PBX technology has become so popular among consumers. In recent years Cloud PBX has seen a varying and vast advancements, where PBX is made to operate automatically rather manually.

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Well how will a Cloud PBX work?

The working of a cloud PBX is very simple where it is first connected to the IP of one’s system or to that of one’s phone with a working Internet connection.
Another necessary element needed to use cloud PBX is a VoIP or other IP system, well most of the VoIP providers do not include any charge.

The openness of the FreePBX project allows users, resellers, enthusiasts and Partners to utilize the FreePBX System and to build robust communications solutions that are powerful but at the same time easy to implement and support the consumers and their activities.

Your personalized account becomes the key to access your cloud PBX, when one needs to transfer data from one device to another. This straightway means that your stored data is accessible by the user on any device with an active internet connection. The cloud PBX provider you choose is actually the one in charge of storing as well as managing all the data that has been transferred over cloud storage and thus PBX handles it. Multiple devices are involved in the process of securing and accessing data through such software and it gives access to multiple accounts over the common cloud PBX system.

Communication Takes a Step Ahead

Now that the technologies have advanced and so have we to a generation that is scripted from A-Z, we are finding ourselves amidst all the electronic vibes, and all the gadgets that rule our lives from the time we wake up hearing the alarm clock to the time we go to sleep, finish the last page of a book that we read on Kindle. Today, let us get introduced to the modern and a sophisticated form of technology that serves as a massive advantage to the small start-ups or the flourishing business- the IP PBX Phone Systems.

So, what exactly is an IP PBX Phone System?

IP PBX Phone system or the VoIP Phone System as it is known, uses the VoIP (or, the Voice over IP) technology for either placing or transmitting the telephone calls around the world over an IP network, which is secure and is the basic form of internet, which is used all over the world, thus enhancing the communication and reducing the apparent distance, separating the companies. This technology is a lot safer as far as the security of phone tapping is concerned and is far more sophisticated than the traditional Public Switched Telephone Network (PSTN), which lags the connection at times and is neither the safest nor the recommended connection when it comes to connecting various parts of the world. The VoIP servers are functioning all day and all year long, so the companies never have to worry about call dropping or the call going unanswered.

Let us take a look at how these systems of networks perform.

Firstly, the company’s local network, known as the Corporate Network, which is connected to the computer running SIP clients such as, 3CX Soft phones. The company’s firewall is connected to the internet, which intercepts the signals from SIP clients, and from there it transmits the data into other electronic devices such as the client’s computers or the smart phones.

One of the best and most reputed VoIP servers are hosted by the members of the Borderless Hub. They devote a lot of time in their work, thus making the website one of the best servers in the world. Never does anyone has to think of call dropping or phone calls and  important data and messages being undelivered or unanswered, because their servers are constantly working and the best thing is that they are always improvising on their website, getting new Frameworks and Java scripts.

With almost the entire world under their grip, including the Singapore DID Numbers, this website clearly stands out among the rest of its competitors solely because of the following reasons.

  • Cost effective
  • Improves Business Communication
  • Investments are worth every penny
  • Flexible characteristics

The IP Phone Story

The public switched telephone network is so ‘meh’ these days; instead, people are going for IP Phone networks. Voice over IP technologies are used in these cases for placing and transmitting telephone calls over an IP network like the Internet. So this saves your call costs and also lets you use many technical advantages. If you are looking for such advantages you would need to install an IP phone system and who else other than Borderless Hub is better to consider? They make all your business communications unified, cost-effective and flexible. The company offers an impressive range of telecommunication products and services that will help your business stay collaborated and connected.

These IP phone services are available for any kind of phone you are comfortable with. If you are in the hotel business, IP phone systems are perfect for you to keep your guests connected with your facilities. Borderless Hub offers the BH65 which comes with a SITEL Dialog RHEA platform SC14461, standard configuration of 1 VoIP account, a maximum of 4 VoIP accounts, wideband G.722 Codec, IPv4 / IPv6, WAN port and LAN port, Headset connectivity and more. The BH66, on the other hand, provides SITEL Dialog RHEA platform SC14461, the standard configuration of 1 VoIP account, a maximum of 4 VoIP accounts, wideband G.722 Codec, IPv4 / IPv6, WAN port and LAN port and of course, headset connectivity.

Borderless Hub offers an amazing collection of office desk IP phones as well. You can choose anything from BH, UC, and the R collection. There are two enterprises and one expansion module under UC, five enterprise phones under BH and the R470 is a video phone. All of them are headset supported and come with a good Flash and RAM back up. All the call features like call waiting, call recording, call forwarding and transfer, caller ID display, call holding, conference, call reject, call history, pickup and completion are available. The audio features include user-defined music ring and full-duplex speaker phone.

The cordless IP phone collection has the BH and KX models. The BHW702H Wireless DECT Phone seems the most impressive to me. It provides a talk time of 8 hours (NB), 7 hours (WB) and an impressive standby time of 75 hours. It has a 2AAA NiMH, 600mAh battery with a charging time of 10 hours. It has an indoor range of 50 m and an outdoor range of 300m. The KX-TGP-500 is also a good choice with up to 6 cordless sets, 8 SIP registrations, wall mounting, programmable ring groups, low standby power consumption, handset locator, plug and play configuration and much more.

IP phones are in rage among the new generation and it is something that you must get if you want to keep your business or home well-connected and Borderless Hub is a site you must consider checking.