Category Archives: VoIP Gateways

DID numbers:consolidating communication

Direct Inward Dialling is a feature offered by telephone companies to be used in conjunction with their customer’s PBX system. Through DID numbers the telephone company distributes an array of telephone numbers associated with one or more phone lines. This system allows a company to assign a personal number to each employee, without a separate physical phone line for each, to connect to the PBX. This is how telephonic traffic can be divided up and managed more easily.

Singapore DID numbers are virtual numbers that allow you to route calls to your existing telephone lines. One DID number is able to route and process thousands of simultaneous calls to the desired extension numbers. With a DID number, a company can route calls to an unlimited amount of extensions, while only having to maintain one DID number. Direct inward dialling was created as a way to reuse a limited number of physical phone lines to calls to different published phone numbers. A company can use one DID to route all of their inbound calls.

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There are several cost savings associated with DID numbers. For businesses that have multiple locations you can save money by investing in a single phone system by installing it at the main location. Utilizing IP technology and DID numbers, you can install IP phones at the remote locations and have DID numbers local to each location assigned to the dial tone at the main location. This eliminates the cost and maintenance of a PBX at each site and the associated monthly bills.

Nowadays time is money and callers want to reach their intended receiver as fast as possible. Callers do not like being placed on hold, listening to an automated attendant, or going through several option prompts to reach the person whom they are calling. Lots of callers do not know or remember the extension number of the employee. Allocating DID numbers to every employee, gives callers quick and direct access to each individual employee. Time spent holding for the call will be shortened, caller frustration will be minimized and telephone traffic will be managed more competently.

DID numbers can lower the labour costs by streamlining and reducing receptionists’ tasks. If a DID number is allocated to every employee, any caller may directly reach their intended party by simply dialling DID number of the employee minimizing the duties of a receptionist. Rather than answering every incoming call, the receptionist can attend a call only when needed by the incoming caller.

Some of the leading companies who have been competently providing VoIP phones, PBX systems and DID numbers in South East Asia have amassed a huge number of clients. One of these companies is Yeastar formed in the year 2006.

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Easy communication for your business through latest technologies

When you are opting for setting up your business in any sector, a clear and proper communication between your employees is essential and for this you have to ensure that your company has a strong communication system. There are number of companies providing wireless services for your company to thrive and you can seek these services to ensure that you have communication solution even overseas and your company would thrive when you have the latest communication technologies at your hand for your company to thrive. Here we are going to provide some overall introduction of the communication technologies that are becoming more and more important today.

The types of services

There are different types of communication services like the borderless international connectivity services, various devices like the IP phones, IP PBX, gateways and many more. Get inter office connectivity despite border restrictions through this particular technology. There are number of session border controllers as well which you can get through these companies. There are number of people who have a company which require such services and these kinds of services are majorly important for the MNCs. It is important that you have a complete idea about the different types of communication services that a provided by such companies in order to get a fair idea about what are essential for your company’s progress.

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Why opt for the company?

While there are number of companies which are providing such services, the Singapore based borderless hub is one of the most notable company in the wireless communication sector. They have a number of service and solutions for large as well as smaller companies. The affordable rates and professional approach of these companies make them the perfect choice for your company’s needs. This is a major reason why this particular company is being chosen by more and more people across the world. They have very varied and consistent services and the reputation of the company is another major reason why they are considered better than others.

The discounts and rates

Depending on your orders the discounts and rebates are decided and you can rest assured that you would be getting very good rates for the communication services that you are opting for from them. There are varied rates depending on the equipments and the type of service that you are opting for. There are certain rebates for introductory packages and as a company; you can get the best value for the money that you are paying for the services.

Summary

There are number of companies providing wireless connectivity services across the world for commercial purpose. The borderless hub is one such company which is based in Singapore and is reputed enough

Why should you get hosted IP box solutions for your company?

It is highly important that you improve the communication systems inside your office because this will ensure the success of your business. A good communications system will give you enhanced outputs since there will be a solid connection between your clients and you. When you incorporate hosted IP PBX into the core functioning of your system, you will be able to transform the workflow of your company in a well coordinated manner to assure good communication between your partners and your clients.

This article will highlight why you need to incorporate hosted IP PBX solutions in your business.

1. A clear and well coordinated connection is very important for the operational success of your business both inside and outside the office. Lots of telecommunication companies will provide this service. Earlier, companies had to rely on landlines and meetings for communication services. However, today we have Internet Protocol Private Branch Exchange or IP PBX which comes installed in telecommunication systems. This will remove your need for direct meetings and will allow organizing conferences with partners from different parts of the world.

2. These systems use VOIP, that is, Voice over Internet Protocol in your company’s phone lines. IP PBX will convert the audio analogue signals into a form of digital data which you can receive through the internet. Thus, in essence you will be able to get phone calls at free of costs. This will reduce your monthly expenses for telephoning. Thus Hosted IP PBX will save your company’s budget and give you more resources for generating profits.
nvr-8000-220x2203. IP PBX Phone Systems solution will replace your requirements for various different servers and multiple phone connections for your office. Thus you will end up saving space and reducing clutter from all the cables in your office.  You will get a single server for your entire company and that will allow sharing information in a much easier, faster and efficient way.

4. Your hosted PBX service will give you the freedom to choose your IP phones. With these devices, you can make and receive calls from your computer also.

For Singapore Virtual Phone Numbers and the best IP PBX Phone Systems, you must visit Borderless Hub.

Conclusion

These are the broad reasons why you need to have hosted IP PBX solutions for your company. You will save up on money, reduce clutter in your office and improve the overall communication and information sharing system in your office. This will result in improving your workflow which will give you enhanced profits in the long run. Hopefully, now you will get one installed at the earliest and start improving on your company’s finances

Looking for more effective business communication using PBX solution

A complete call control platform for your effective business communication needs without any maintenance part. Managed PBX is really a cost effective solution without any upfront cost of equipment, installation & maintenance etc.

There are lots of Managed PBX Solution Providers; they will charge you a monthly fee, without any hidden charges. Charges will be according to the number of phones or lines so; it will suit for small and large businesses both. Service provider will installs and maintains all equipment at your own premise, if any extra configuration needed, updating, upgrading to new features, or any IT troubleshooting handled by service provider. With the help of managed PBX you can communicate without any uninterrupted calls.

Features:

If you have ever used IP PBX; then Managed PBX & IP PBX are identical, but a managed PBX have additional maintenance services within monthly fee.

Managed PBX Solution Providers provide some additional features:

• Trained IT staff to resolve technical problems.

• Experienced system admin to update/upgrade software

• Easy user control panel

• Business features

• Scalability to upgrade hardware as well as software for your company

MyPBX is good for up to 100 users within competitive prices along with unmatched stability and simplicity. It provides multiple combinations of telephony port interfaces, thus provides easy migration to VoIP.  FreePBX is a web based open source platform and licensed under GNU that can be install manually. It is free to download and you can install onto your hardware that includes all basic elements of telephone system.

Why choose FreePBX:

• Secure & Reliable

• Scalable and flexible

• Powerful feature add-ons

• Fully Featured web GUI

• Global language support

• No license restrictions

• Native support of SIP, IAX, and ZAP

• Reduce long distance costs

• Route incoming calls based on time-of-day

• Create interactive Digital Receptionist (IVR) menus

• Manage callers with Queues

• Upload custom on-hold music (MOH)

• Search company directory based on names

• Backup and Restore your system

• Save audio recordings of calls

FreePBX is an all-in-one IP PBX and it is a flexible calling control system that improves your business communication as you grow. Now days it is in demand due to enhanced features:

• Call Conferencing,

• Call Forwarding and

• Unified Communications etc.

Everyone wants fast access and easy collaboration with employees and clients to enhance business productivity. IP PBX provides all collaboration tools available in a single platform –

• Voice

• Video

• IM

• Presence &

• Mobility.

Unlike MyPBX It is useful for users’ strength from 100-500,000 users along with fully distributed architecture. You will get benefitted of value-added services for advanced UCC. Don’t get bother about security part it will enhance intrusion security for secure transactions or communications.

Things That a Business Can Enjoy with Hosted Cloud Based PBX System

Business communication plays important role in business process management. For every business, it should be a priority to bolster business communication with latest devices and communication instruments. For this reason, you need to acquire knowledge on FreePBX, if you have to manage a small business and you need to keep communicating with people related to your business or potential customers for your business. The benefits of having this type of modernized communication system are discussed in the following section of this article.

Better Customer Experience

With hosted PBX solutions, it is possible to provide better telephonic communication service to customers. The customers need to communicate with the businesses due to many reasons. They need help from different business departments. Moreover, most of the businesses work globally. Thus, customers have their own timing for calling to the businesses. With hosted PBX system, it is possible to transfer calls to call operators from the business headquarter easily. As a result, customers enjoy better treatments from the business, when they call with their queries.

Cost-effective Telephonic Communication

Telephonic communication via traditional telephonic systems is quite expensive. Not just small business, but large scale businesses cannot deal with such high amount of expenses. Instead of going for traditional telephonic system, they simply opt for hosted PBX so that overall process can get highly cost-effective. Saving cost or expenses is the most important thing for a business. To deal with high inflation, businesses need to adopt different technological incorporation. From this aspect, it is worthy to invest in cloud based hosted PBX system for communication.

Checking Call Data with More Perfection

Every business step should converge towards productivity. It is important to scrutinize various business processes to check productivity. Traditional method of communication via telephonic system is not productive. Moreover, it is difficult to gather data with such telephonic system. With hosted PBX, you can easily get important data regarding your telephonic communications with clients or customers and other people related to your business. It helps monitoring performance of sales team in a better way. As you have access to minute or precise data, it becomes easier to make more productive business decisions.

Advanced Features

With Cloud PBX solution providers, you shall get advanced calling features. Not just simple voice calling, it can help to attain seamless video calling. It also gives opportunity to make conference calling so that more than one person can be involved for a virtual meeting. Business managers at different branches can easily talk to the business directors without moving to any specific place. This helps in smoother business process management. Internal communication of a business has to be made better for the overall betterment of the business. For effective or seamless business growth, it is more important than anything else.

The Major Role Played by VoIP Service Providers

In recent years, communication via telephone line has gained so much importance in our daily life that people can never think about it for a single day. These are useful everywhere particularly play important role in business or other official works. In such cases, Voice over internet protocol (VoIP) has enabled the overall functionality of enhanced communication in small business purposes. If reliable service providers can be chosen by the customers, this can save lot of money with the use of several VoIP plans. This is mainly because this newly adapted technology has given better CRM and in-house interaction as well.

A large number of VoIP service providers prompt their users for taking various plans and work with them. However, people can use VoIP adaptors, IP phones, PBX system, gateways that support SIP, along with VoIP. Many traditional service providers do not want to offer special services even occasionally and for this reason people mostly prefer using VoIP for making phone calls. Special services that are offered by VoIP providers include, inexpensive international calling, lower amount of monthly bill and data pack, which is relatively cheap rather than other large service distributors.

Advantages: Flexibility of small businesses is offered by them. Some unique features such as fax service (virtual), unified messaging helps them to develop their business in the competitive business market. Enhanced features like call forwarding, call waiting, three sides calling are also given by VoIP service providers to their customers. As several standard features are provided at completely an affordable costs for general customers, the need of using VoIP services has spread all over the world.

The main aim of most VoIP service providers is to focus on small or medium sized business. For them, they have built so many advancing features such as call queues; call monitoring, special ring service ‘follow me’, various reports and analysis of calls, voice mail services, other integration services of cell phones etc. As all VoIP gateways involve concealing, compression and decompression of fax and voice, control the signals and call routing, this acts as a converter, specifically between IP network and public switched telephone network (PSTN).

In current years, communication has become too much important for any kind of businesses, so choosing the most reliable and well known phone service provider is essential for the sake of the company and its growth. They must ensure guaranteed personalized services received by their clients, best follow-up and face to face interaction while using VoIP services. The reputed service providers always need to understand the overall nature of business, and serve their customers without any fear of losing their business in huge competitive market. Naturally this has increased customer’s expectation to get faster response with spending fewer amounts.

Handle your work from anywhere across the world.

You must be wondering what virtual phone numbers are. How VoIP Gateways are beneficial? With the toll free Singapore virtual phone numbers, you don’t have to physically be present in the country to establish a business there. These international tolls free phone number helps you establish a local presence there, allowing locals to call you without paying heavy international call charges. You can use this service living in any country in the world.

Virtual numbers are typically configured on a SIP trunk delivered as VoIP Gateway service into a SIP-compatible IP-PBX system in the office. The virtual numbers can also be configured to call forwarding into the office mainline, mobile or any phone number. However, virtual numbers can also be used with traditional analog and digital phone system using a VoIP gateway device.

Toll free numbers are considered as a very popular tool for businesses all over the world. Singapore toll free numbers are also similarly popular. This phone number gives your company a local presence and allows customers in Singapore to call you total free of cost. This is essential for starting new business and also for creating long-term relationships with your existing customers due to easy and cheap access of contact.

Some virtual numbers can offer unlimited concurrent calls based with incoming call charges which is ideal in cases where the volume of calls is unpredictable. Toll-free numbers are usually unlimited concurrent calls as incoming calls are chargeable.

Virtual numbers are normal phone numbers and do not need any equipment allowing you to purchase virtual numbers without having a physical presence in that country. The virtual numbers can be routed anywhere in the world. In certain countries, it is also possible to port existing landline numbers to virtual numbers.

You can now also add a local phone number from Singapore, and have your family, friends, or business partners call you dialing a local number. Whether you’re across the country or across the world, they can call you like you are sitting just next to them.

Since Singapore is considered as one of the easiest place to do business, so for this reason, and many others, companies are moving there to do business. For a low-cost monthly charge, clients worldwide can call you without dialing long distance and you get the local presence without paying expensive call bills.

So, if you also have a business in Singapore or starting to establish a business, then you must also think about buying a virtual phone number so that you can stay easily connected to your business and people related to it from all across the world at cheap calls. You therefore will not need to stay in that country for all the time to look after your work but you can take care of it from anywhere.

A Quick Overview of VoIP Gateway Solutions

If you are aware of the latest proceedings in the field of telecommunications, it is certain that you must have heard about VoIP. This is one technology that has taken the telecom world by surprise and has opened up new horizons of telecom solutions. Businesses in particular are very enthusiastic about this technology as it promises to bring them cost effective and highly advanced telecommunication solutions.

However, one challenge that was being anticipated was that the businesses were required to spend a good amount of money to procure the new devices that were required by the VoIP services. This would have negated the savings that were projected out of the deployment of VoIP technology. This is where VoIP Gateway Solution came into the picture.

Understating about the VoIP Gateway

A VoIP gateway is basically the connecting link between the old devices and the new technology. It helps in connecting the VoIP network to the traditional PSTN network so that features of the old phones can still be enjoyed while using the VoIP technology. In simple words, by using a VoIP gateway you would be able to use the same old phone and phone lines but still take advantage of this latest technology without spending a dime on any new device.

If the whole concepts of VoIP gateways are to be understood with a little bit more depth, you would come to know that the gateway is responsible for transfer of telephony traffic into IP (internet protocol) so that the data can get transferred over the VoIP network. This means that VoIP gateways convert analog voice signals to digital data ensuring that there is no decrement in the overall voice quality and it remains clear during the call. It can connect both traditional PBX systems as well as PSTN networks to VoIP network.

Reasons to use VoIP gateways

Regular telephone lines stand the risk of disruption in case of natural disasters like rains or floods. These risks are minimal when it comes to VoIP gateways. As the gateway depends on satellite transmission, earthly disasters cannot cause much disruption in the services. Configuring and maintaining a VoIP gateway is not as complicated as those traditional phone lines of the yesteryears. The web interface of VoIP gateway solutions allows hassle free configuration and maintenance of the system.

By using high quality products like Sangoma products or others, and with the services of a reputed service provider of VoIP businesses can save a fortune by reducing the telephone costs drastically. These gateways can either be used in the form of PCI cards or are available as external units as well. As most businesses require multiple lines to get connected over the VoIP network using the VoIP gateway, they prefer external units over the PCI cards.

Let Your Business Flourish with VoIP Gateways and Managed PBX Solution Providers

Your business needs effective communication to function effectively. This will be aided by the Managed PBX Solution Providers. A Managed PBX, so to speak, is a phone system of the business which is outsourced to another party. You should know that the equipment that is used is accommodated on the premise. The VoIP service provider maintains as well as manages the whole VoIP.

The cost of the installation and equipment is not necessary in this case. A managed PBX provider will only take the fee for the month which is generally determined by the number of lines or even phones. You do not have to worry about the installation and maintenance of the equipment as the provider will do that. The perks of using a managed PBX is your company will be free from risks related to the failure of the system of communications.

The features of IP PBX and a managed PBX are similar. However, a managed PBX has a few additional services as follows:

  • The technical problems are managed by an experienced IT.
  • The software is updated by a system admin.
  • The client company demands that the hardware should be upgraded and it is done by scalability.

VoIP Gateways are basically devices which will assist you in the conversion of the traffic of telephony into IP. The procedure takes place in the following two ways:

  • Incoming PSTN or the telephone line is converted into VoIP or SIP: The device enables in the reception of the calls and ensures that they are placed upon the telephony network used for regular purposes. You know that traditional phone lines assure greater clarity of call, hence they are used.
  • The connection is established between a PBX or Phone System and IP Network: If your company has multiple offices, the cost of your interoffice calling can be reduced if the calls are routed through the Internet. VoIP Gateways have connectors which work for the IP Network and has more than one ports to which the telephone lines can be connected.

Help your business flourish with these devices!

How Businesses Can Gain Benefits From Various VoIP Gateways?

With the help of a VoIP system, you can still use your conventional phone. What you simply need is a VoIP telephone adapter. It is a small memory stick which you can plug-in anywhere. As we all know VoIP allows the users to make call with the use of broadband internet rather than using the conventional phone system. It makes calls using the internet services thus lowering your monthly bills.

Cut on cost

Various businesses in Singapore have recognized the advantages of VoIP phones over their analog system and have been showing swift actions in introducing these changes in their businesses. Moreover, the use of VoIP reduces the cost involved.

Very portable

Yet another aspect that is hard to ignore is the portability which is available with various VoIP gateways. With the use of the broadband connection, you can login to your VoIP telephone, regardless of where you are. You simply need an internet connection and carry your headset along to begin a communication with your staffs or clients.

Flexibility

You can easily plug-in to a computer. The VoIP converter will find signals to convert all possible digital data, which is easy to route over the internet. You just need a computer, which you have to keep switched on all the time. So, no matter wherever you travel during a business, remember that a high-speed internet connection can only help you to receive calls over the VoIP.

Multiple Functions

What could you not do with the VoIPs? Starting from making phone calls to video conferencing – you can do everything. You can stay in touch with your employees and clients to discuss important deals, get access to files and documents, check or make agendas no matter whether you are on a holiday or on a business trip. Now even if you stay abroad for years, settings up urgent meetings with clients and customers will no longer be tough.

If you like having Singapore DID number as it could help your business grow, then give a try to it. Check out the VoIP systems best in your town and install them at your office to improve the efficiency to a large scale.