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Voice Calling- Are we ready to bid it goodbye

In today’s world, communicating through means other than phones has become more widespread and accepted. This is because people are using other services like e- mails, text messages, messenger, WhatsApp and much more. Having all these services at the tip of your fingers might make it seem like going for a phone call is old and redundant especially since it involves regular balance input. But this should not be the thinking mentality and below we will discuss why but before diving into that, it’s important to know about a term:

IP PBX Phone Systems– It is a private branch exchange that switches up calls between Voice Over Internet Protocol (VoIP) users on local lines, all the whole allowing users to also share a fixed number of external phone lines. So a rudimentary IP PBX switches calls between a traditional user and a VoIP user or between two regular telephone users.

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Now that we have got the term right, let’s dive into why voice is here to stay:

• Accessibility:  Voice is always accessible and at the very least much more accessible than other services which depend on the internet and thus indirectly depend on a cell phone network for coverage. Attached to it is the fact that there are more phones than people in the world so calling someone would mean that the person will be jarred up to at least think about taking the call, but in case of other services of push notification or emails, the other person might just swipe it away and then forget all about it.

• You carry your work with you:  Today’s PBX services and offerings make your phone much more than just a communication device since many services will allow you to take your office number with you in the form of an app. This will allow you greater flexibility to respond to clients and conduct business deals. Additionally, it would also make you much more accessible to your colleagues in case of an emergency or if they are developing something new and want your input. Thus, all this makes you look like an all round professional.

So in lieu of the above, Singapore Virtual Phone Numbers are one of the cheapest in the world with just $10 monthly rates. You can choose a number which will ultimately help you promote your business as well as assist you in getting much needed privacy from unwanted service calls. The services has received top popularity all over the world to minimize expenses on telephone calls from whichever end you use the facility just by paying a monthly rentals against the services. So, with booming Smartphone sales worldwide, voice calling is here to stay but it is definitely going to transfer into something bigger and better.

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DID numbers:consolidating communication

Direct Inward Dialling is a feature offered by telephone companies to be used in conjunction with their customer’s PBX system. Through DID numbers the telephone company distributes an array of telephone numbers associated with one or more phone lines. This system allows a company to assign a personal number to each employee, without a separate physical phone line for each, to connect to the PBX. This is how telephonic traffic can be divided up and managed more easily.

Singapore DID numbers are virtual numbers that allow you to route calls to your existing telephone lines. One DID number is able to route and process thousands of simultaneous calls to the desired extension numbers. With a DID number, a company can route calls to an unlimited amount of extensions, while only having to maintain one DID number. Direct inward dialling was created as a way to reuse a limited number of physical phone lines to calls to different published phone numbers. A company can use one DID to route all of their inbound calls.

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There are several cost savings associated with DID numbers. For businesses that have multiple locations you can save money by investing in a single phone system by installing it at the main location. Utilizing IP technology and DID numbers, you can install IP phones at the remote locations and have DID numbers local to each location assigned to the dial tone at the main location. This eliminates the cost and maintenance of a PBX at each site and the associated monthly bills.

Nowadays time is money and callers want to reach their intended receiver as fast as possible. Callers do not like being placed on hold, listening to an automated attendant, or going through several option prompts to reach the person whom they are calling. Lots of callers do not know or remember the extension number of the employee. Allocating DID numbers to every employee, gives callers quick and direct access to each individual employee. Time spent holding for the call will be shortened, caller frustration will be minimized and telephone traffic will be managed more competently.

DID numbers can lower the labour costs by streamlining and reducing receptionists’ tasks. If a DID number is allocated to every employee, any caller may directly reach their intended party by simply dialling DID number of the employee minimizing the duties of a receptionist. Rather than answering every incoming call, the receptionist can attend a call only when needed by the incoming caller.

Some of the leading companies who have been competently providing VoIP phones, PBX systems and DID numbers in South East Asia have amassed a huge number of clients. One of these companies is Yeastar formed in the year 2006.

The IP Phone Story

The public switched telephone network is so ‘meh’ these days; instead, people are going for IP Phone networks. Voice over IP technologies are used in these cases for placing and transmitting telephone calls over an IP network like the Internet. So this saves your call costs and also lets you use many technical advantages. If you are looking for such advantages you would need to install an IP phone system and who else other than Borderless Hub is better to consider? They make all your business communications unified, cost-effective and flexible. The company offers an impressive range of telecommunication products and services that will help your business stay collaborated and connected.

These IP phone services are available for any kind of phone you are comfortable with. If you are in the hotel business, IP phone systems are perfect for you to keep your guests connected with your facilities. Borderless Hub offers the BH65 which comes with a SITEL Dialog RHEA platform SC14461, standard configuration of 1 VoIP account, a maximum of 4 VoIP accounts, wideband G.722 Codec, IPv4 / IPv6, WAN port and LAN port, Headset connectivity and more. The BH66, on the other hand, provides SITEL Dialog RHEA platform SC14461, the standard configuration of 1 VoIP account, a maximum of 4 VoIP accounts, wideband G.722 Codec, IPv4 / IPv6, WAN port and LAN port and of course, headset connectivity.

Borderless Hub offers an amazing collection of office desk IP phones as well. You can choose anything from BH, UC, and the R collection. There are two enterprises and one expansion module under UC, five enterprise phones under BH and the R470 is a video phone. All of them are headset supported and come with a good Flash and RAM back up. All the call features like call waiting, call recording, call forwarding and transfer, caller ID display, call holding, conference, call reject, call history, pickup and completion are available. The audio features include user-defined music ring and full-duplex speaker phone.

The cordless IP phone collection has the BH and KX models. The BHW702H Wireless DECT Phone seems the most impressive to me. It provides a talk time of 8 hours (NB), 7 hours (WB) and an impressive standby time of 75 hours. It has a 2AAA NiMH, 600mAh battery with a charging time of 10 hours. It has an indoor range of 50 m and an outdoor range of 300m. The KX-TGP-500 is also a good choice with up to 6 cordless sets, 8 SIP registrations, wall mounting, programmable ring groups, low standby power consumption, handset locator, plug and play configuration and much more.

IP phones are in rage among the new generation and it is something that you must get if you want to keep your business or home well-connected and Borderless Hub is a site you must consider checking.